What is Twitter?

Twitter is another interesting Social Networking site!You can see it as a form of MicroBlogging.

From ReadWriteweb.com:

‘And the Winner is…

As with the BigCo selection, the Read/WriteWeb authors were unanimous in our decision. The Best LittleCo of 2007 is Twitter, Inc.

“Social network publishing is very terse, blog publishing is verbose. Is there a form of publishing which is on one hand as easy as social networking, but as sequential as regular blogs? Twitter and Tumblr have recently emerged to define this new category of microblogging.”

The simple idea of Twitter is to express what you are doing right now, in 140 characters or less. …. ‘

For Customer Services, Twitter uses Satisfaction.

—————————————————————

How to improve processes in healthcare: ‘Lean Thinking in the NHS and healthcare’

Video

Interesting video explaining Lean Management in healthcare (NHS video)

What is Lean in a nut shell: analyze processes, and remove inefficiencies.

More reading on processes and strategy implementation:

• The Strategy-Focused Organization

• Mapping Your Corporate Strategy

• Managing Alignment as a Process

Related information:

• One of the top Lean consultancy firms that I know is: Vanguard. John Seddon is founder of this company.

• ‘The unlikely solution was to use Toyota management principles called “systems thinking” to improve their hospitals’

• How Web 2.0 changes information dissemination in healthcare.
• Interesting blog post on Healthcare and Web 2.0.
• LeanUK.org site
  

Enjoyed this post? Get more like it by subscribing to this blog: press the ’subscribe now’ button below:

Do you have experiences and ideas on Lean Management? Please feel free to use the comment field below!

Management Methods | Management Models | Management Theories

http://www.valuebasedmanagement.net/

This is a very usefull site: it contains a short description of hundreds of management terms. Useful as a quick reference for management terms.

How to implement Customer Services in the Web 2.0 world

‘What is Satisfaction? Satisfaction is a place where people can get the most from the products they use, and where companies are encouraged to get real with their customers.

Questions AnsweredAsk a question, report a problem, share an idea, or join in conversations already in progress. The most useful replies rise to the top. We’ll notify you via e-mail when people respond.

Everyone Is InvitedCustomers, employees, and companies are all welcome here. Nothing is hidden, and no one is censored. Join the conversation!’ ‘