April 5, 2008
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Posted by jeroendemiranda
March 30, 2008
‘When you think of giving feedback, start giving feedforward - focus on the promise of the future rather than the mistakes of the past.
Instead of rehashing a past that cannot be changed (feedback), Marshall Goldsmith and Jon Katzenbach coined “feedforward ” to encourage spending time creating a future.’
Marshall Goldsmith is a well recognized coach on management behavior.
You can use his ‘FeedForward Tool’ to improve your communication with people you work with.
More:
A great one hour training video on Feedforward (at Google ):
Video
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No Comments » | management | Tagged: coach , communication , feedback , feedforward , google , jon-katzenbach , management , marshall-goldsmith , Video clip , youtube | Permalink
Posted by jeroendemiranda
March 23, 2008
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Posted by jeroendemiranda
March 18, 2008
Improve Your Feedback
This podcast is showing how to use the DiSC model in feedback.
It serves as a good comparison of the four communication styles!
Core message: modify your feedback to the natural communication style of your team member!
‘Speak French when in Paris, speak Italian when in Rome’
No Comments » | manager-tools | Tagged: management , manager-tools , DISC-model , podcast , communication , feedback , DiSC , steadiness , conscientious , direct , dominant , influencer , reserved | Permalink
Posted by jeroendemiranda
February 10, 2008
Harvard Business School Professor John Kotter talks about his book “Our Iceberg Is Melting” with a familiar friend (in a YouTube video), see below.
This is a great book, telling you a story.
Overview on Change Management
You will understand how to apply Change Management in your own business situation when you have read it!
Establish a Sense of Urgency
Form a Powerful Guiding Coalition
Create a Vision
Communicate the Vision
Empower Others to Act on the Vision
Plan for and Create Short-Term Wins
Consolidate Improvements and Produce Still More Change
Institutionalize New Approaches
Video
Related posts:
March 23, 2008: Collaboration in large professional companies
On Business Strategy:
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Do you have experiences and ideas on Change Management? Please feel free to use the comment field below!
No Comments » | books , change management | Tagged: amazon.com , book-about-change , business , Business school , business strategy , change management , communication , communication-skills , eight-steps-for-change , empower , fable , fred , harvard business school , heart of change , iceberg-is-melting , improvements , institutionalize , jeroendemiranda , john kotter , leading-coalition , management , manager-tools , McKinsey & Company , organizations , our iceberg is melting , penguin , persuasion , plan-for , resistance , sense-of-urgency , short-term-wins , solution , story , turbulent environment , video , vision-and-strategy | Permalink
Posted by jeroendemiranda
February 2, 2008
Robert Kaplan
Article: ‘Partnering and the Balanced Scorecard’
Core benefit of the Strategy Map:
´strategies will be successful only if all employees understand it…’
‘ the Map is a visualization of the strategy´
‘ the Strategy Map complements the Balanced Scorecard’
´use the Map to communicate a vision for the future…´
Communicating the strategy with a Strategy Map matches nicely with the idea of ‘Stickyness’ of effective messages !
There are some other interesting articles by Robert Kaplan and David Norton (inventors of the BSC) on the Harvard Business School website:
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Posted by jeroendemiranda
February 2, 2008
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Posted by jeroendemiranda