The unlikely solution was to use Toyota management principles called “systems thinking” to improve their hospitals.

Good documentary! This clearly shows that Systems Thinking improves the quality of services in healthcare.

From http://www.managementwisdom.com/goodnews.html :

‘A patient is not an automobile, but… The unlikely solution was to use Toyota management principles called “systems thinking” to improve their hospitals. Systems thinking allows leaders and staff to see the complex, modern workplace with “new eyes” and turn problems into improvements.

It has saved up to 50 percent in costs, thousands of lives, and avoided hundreds of thousands of medical errors. Significant improvements have already begun in hospitals in several major cities.

How to improve processes in healthcare: ‘Lean Thinking in the NHS and healthcare’

Video

Interesting video explaining Lean Management in healthcare (NHS video)

What is Lean in a nut shell: analyze processes, and remove inefficiencies.

More reading on processes and strategy implementation:

• The Strategy-Focused Organization

• Mapping Your Corporate Strategy

• Managing Alignment as a Process

Related information:

• One of the top Lean consultancy firms that I know is: Vanguard. John Seddon is founder of this company.

• ‘The unlikely solution was to use Toyota management principles called “systems thinking” to improve their hospitals’

• How Web 2.0 changes information dissemination in healthcare.
• Interesting blog post on Healthcare and Web 2.0.
• LeanUK.org site
  

Enjoyed this post? Get more like it by subscribing to this blog: press the ’subscribe now’ button below:

Do you have experiences and ideas on Lean Management? Please feel free to use the comment field below!