‘What is Satisfaction? Satisfaction is a place where people can get the most from the products they use, and where companies are encouraged to get real with their customers.
Questions AnsweredAsk a question, report a problem, share an idea, or join in conversations already in progress. The most useful replies rise to the top. We’ll notify you via e-mail when people respond.
Everyone Is InvitedCustomers, employees, and companies are all welcome here. Nothing is hidden, and no one is censored. Join the conversation!’ ‘
An example from the Satisfaction support for the twitter.com site:
I find this interesting: the Web2.0 platform enables new forms of Customer Service, customer interaction and marketing!
Interesting view on customer service in the Web 2.0 world: