Good documentary! This clearly shows that Systems Thinking improves the quality of services in healthcare.
‘A patient is not an automobile, but… The unlikely solution was to use Toyota management principles called “systems thinking” to improve their hospitals. Systems thinking allows leaders and staff to see the complex, modern workplace with “new eyes” and turn problems into improvements.
It has saved up to 50 percent in costs, thousands of lives, and avoided hundreds of thousands of medical errors. Significant improvements have already begun in hospitals in several major cities.
The documentary also describes America’s deadly hospital problem in detail for the first time on television:
• Doctors, nurses and administrators reveal the dangerous conditions of American hospitals, and
• How the patient became lost in modern hospitals.
• How the reporting of errors and potential errors significantly increased and enabled better patient care when hospital administrators ceased focusing on blame; and
• An MD administrator predicts these new methods will solve the malpractice crisis.
More information on Lean Management at:
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