This is a valuable blog that explains how to build Trust-based relationships with your customers.
‘True trust-based relationships have four characteristics:
- they start with the perspective of the customer
- they have a long-term perspective
- they are collaborative
- they are based on transparency’
From: TrustedAdvisors Associates blog authored by Charles H. Green:
Mr. Green co-authored the book ‘The Trusted Advisor’ together with David Maister.
As David Maister also explains in his podcasts, videocasts, books and blog, doing business based on an true earned trust-relation with your customer will improve your bottom-line.
Image via Wikipedia
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Posted by jeroendemiranda 
