‘When you think of giving feedback, start giving feedforward –
focus on the promise of the future rather than the mistakes of the past.
Marshall Goldsmith is a well recognized coach on management behavior.
You can use his ‘FeedForward Tool’ to improve your communication with people you work with.
- A short video clip (youtube version, flash version) explains the concept!
- Ten Reasons to Use the FeedForward Tool
- ‘What Got You Here Won’t Get You There‘
A great one hour training video on Feedforward (at Google):
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