Most important from David Maister


This is an entry to the most important information David Maister is willing to share with all readers!

I post this here for easier access.

Presentations:

Managing
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Clients
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Strategy
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Careers
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Strategy:

“The One-Firm Firm” – new free seminar | “Values in Action” – new free seminar | A Case Study In professional Ethics | A Home Fit For Heroes? | Alignment and Accountability | Another reader question | Are Law Firms Manageable? | Are You Being Mentored? | Blawg Review #76 | Blawgworld 2007 | Book Review – JUST ENOUGH ANXIETY | Can the Good Guys Win? | Can You Say No? | Central European and Australian Interviews | Compensation Systems | Corporate Strategy and Personal Profiles | Creating a High-Trust Organization | Creating A New Religion | Disclosing People’s Pay | Do My Ideas Work? |

Does the Network Work? | Does Your Organization Add Any Value? How Do You Know? | Don’t Measure, Judge! | Employer Value Proposition | False Economies | Fat Smoker | Focus and Diversification | Focus and Diversification | Goldman’s Secret | Good to Good | Governement Operations as Professional Service Organizations | Guns for Hire | Happiness is Relative | Help Me With My Strategy Please | How Did You Lose Your Innocence? | How Much Standardization? | How to Keep Your Resolve | How to Pay professional Employees | How We Really Make Decisions | How’s Your Mood? | Immigration and Strategy | Innovating by Standing Still | Innovation in the Practice of Law | Internal Blogs as a Management Tool | Is Stewardship Dead? | Keeping the Kids | Last Podcast Episode on Strategy | Lions, Wolves, Beavers and Humans | Living by the Principles | LLP | Making Mergers Work | Making The Network Work | Managing the Multidimensional Firm | Marines and Mercenaries | Minnow or Whale? | New Business Strategy Podcast Episode: “Practice What You Preach” | New Strategy Podcast Episode: “Strategy Means Saying No” | Non-Financial Currencies | Nothing New Under the Sun | Number of RSS Feeds | Partner Compensation in a Start-Up | Partnerships and Equity Shares | Passing It On | Pricing and Promoting a PreSchool Business | Profit Formula | Re-engineering a Professional Business | Recession Responses | Rights and Obligations | Running Fast to Stay in Place | Ruthlessness and Charity | Sales Commissions | Service Line Diversification | Should PSFs do CSR? | Sinning Gurus | Spa Wisdom | Stop Paying for Performance | Strategy and The Fat Smoker – New podcast episode available now | Strategy as Portfolio Management | Strategy is Standards | Strategy Podcast Series | Strategy, Scarcity and Rewards | Stylists | Survey Results | The Battle for Marketing | The Best Places in the USA to Work | The Branded Free Agent Hub | The High Priest’s Catechism | The Long Term | The Mutidimensional Organization | The One-Firm Firm Marches On | The Power of Principles | The Shoemaker’s Children | The Size and Growth Impulse | The Trusted Brain Surgeon Advisor | Two Entrepreneurs | Warlords and Civil Society | Warlords and Dickensian Factory Owners | We Don’t work for Jerks | Welcome to the Real World. Figure it Out Yourself! | What a Company Needs Most | What Do Consultants Know? | What Does Client-Centricity Really Mean? | What Does it Take to be Truly Great? | What Gets Fat Smokers On The Diet? | What IF There’s No Final Whistle? | What Killed Andersen? | What’s A Professional Firm? | What’s Our Deal? | Whatever Happened to Quality? | Who Likes You? And Who Doesn’t? | Who or What is the Firm For? | Work and LifeStyle Balance – Can a firm Give Options?

Managing

20 Bad Workplace Habits | 360-degree Feedback Programs | A Natural Manager (and Free Podcasts) | A Shakespearean Retreat | A Summation of What I’ve Learned | About Women | Accountability | Alignment and Accountability | Are Law Firms Manageable? | Are We ON The Same Side? | Assigning People and Work | Authentic Leaders | B-School competition on Human Capital | Believer or Skeptic? | Benchmarks | Blawg Review #76 | Blawgworld 2007 | Bob Sutton’s ‘No Asshole Rule | Book Review: Lead Well and Prosper | Business Guru David Maister Breaks Groundas First Top-Tier Business Author to Podcast | BusinessWeek Editor speaks! | Can the Good Guys Win? | Compensation Systems | Compensation Systems: Sales Commissions | Creating a High-Trust Organization | Creating A New Religion | Creating and Sustaining Professionalism (In Oneself and Others) | Dangerous Rubbish About Leadership | Dealing With the Worried Well | Disclosing People’s Pay | Does Your Organization Add Any Value? How Do You Know? | Don’t Measure, Judge! | Dry Cleaning and Grocery Shopping | Emotional Self-Control | Employer Value Proposition | Escalating Appeals | Excitement | Executive Intelligence | Fat Smoker Principles: Surviving a Short-Term Environment | Fat Smoker principles: Update on the war for talent | Getting an Organization to Stretch | Getting Good at Getting Feedback | Getting Others to Give You What You Want | Goldman’s Secret | Good to Good | Governement Operations as Professional Service Organizations | Great People Decisions | Happiness is Relative | Hold Issue-Solving meetings | How Did You Lose Your Innocence? | How Managers Should Spend Their Time | How Much Standardization? | How Not to Manage People | How to be Intimate | How to Layoff 2,000 People | How to Pay professional Employees | How We Really Make Decisions | I Need to Stop Changing My Mind! | Innovation in the Practice of Law | Innovations about Innovating | Internal Blogs as a Management Tool | Is Managing Professionals Different? | Keeping the Kids | Leadership Qualities | Lies | Life Could Be Better | Living by the Principles | Loyalty to Whom? | Making The Network Work | Managerial Underperformance | Managing Dad | Managing Professionals in Not-For-Profits | Managing the Multidimensional Firm | Managing Works | Marines and Mercenaries | Meeting Rules | Mentoring | Mentoring | Metrics for Internal Service providers | New Blogosphere game | New book on HOW | New Case Study Discussion feature at BusinessWeek.com | New Service for Law Firm Managing Partners | Non-Financial Currencies | Not Qualified to Manage | Not Qualified to Manage – new managing videocast & audiocast | Nothing New Under the Sun | Now, That’s Leadership! | Number of RSS Feeds | Outcomes and Behaviors | Partner Compensation in a Start-Up | Performance Appraisals | Professional Firm Boards | Relationship Strength | Repairing Fences | Rights and Obligations | Ruthlessness and Charity | Sad Truths for Leaders | Sales Commissions | Saving the Training Baby | Screening for Character | So Young and So Jaded | Squeezing the Stress Sponge | Start the Day Off Right! | Stop Paying for Performance | Stress at the Top | Stylists | Teaching Guts | Team Rivalry | Technical Excelllence | The 2R Manager | The Balanced scorecard on YOU may be coming soon | The Best Manager I Ever Had | The Branded Free Agent Hub | The End of Apprenticeship | The First 100 Days | The Forgiveness Index | The Hardest Working Leader in Show Business? | The High Priest’s Catechism | The Importance of Appearance | The IQ of a Meeting | The Keynote Speech Charade | The Long Term | The Managing Partner’s Speech | The Mutidimensional Organization | The Problems with the Traditional Law firm Management Model | The Rule of St. Benedict | The Sad Life of the Staff Person | The Shoemaker’s Children | The Three-Month Rule | The Training Article | The War For Talent | Train a Pigeon | Two More Interviews | Two New Interviews | Using Language To Get What You Want | Watch out! | We Don’t work for Jerks | We Just Don’t Want to Do That! | We Succeed When We All Succeed | We’ll Follow the Old Man Wherever He Wants to Go | What If You’re Not That Interested in People? | What Management Owes the Individual Professional | What Managers Do Least Well | What My Boss Could Do To Convince Us | What New Hires Are Thinking | What’s a Senior Partner For? | Whatever Happened to Quality? | When Are You At Your Best? | Where Should Marketing Time Go? | Who Can Help? | Who Should Lead? | Who to Hire | Why Are Some People So Motivated? | Why Does Bad Management Thrive So Much? | Why Training Is Useless | Wise words | Work and LifeStyle Balance – Can a firm Give Options? | Working Internationally | Write it Down | You Gotta Go First

Client Relations

“Values in Action” – new free seminar | A Conversation with Steve Rubel | A Generic Consulting Proposal | About Scope Creep and Creepy Clients | Advice on Negotiating a Deal | Another reader question | Are You Being Mentored? | Are You Dispensing Useless Pills? | Assigning People and Work | Attracting People to a Seminar | Blawg Review #76 | Blawgworld 2007 | Blunt Marketing Critique | Broadcasting Tactics to Generate Enquiries | Business Development in Professional Businesses | Business Guru David Maister Breaks Groundas First Top-Tier Business Author to Podcast | Can the Good Guys Win? | Can We Be Manipulated? | Client Focus and the Halo Effect | Client Politics | Client Responsiveness and Compromised Quality | Consultant Seeks Advice | Creating Awareness – Advice Please | Dealing With the Worried Well | Developing Relationship Skills | Digital Marketing for Professional Firms | Disclosing People’s Pay | Do You Have a Trusted Advisor? | Doing It Through A Blanket | Don’t Compromise – Take Turns | Earning Trust when there’s too little time | Edward Tufte on Powerpoint | Executive Intelligence | Experts vs. Advisors | Firing unprofitable clients | Friendship Skills and Strategy | Gatekeepers and Trusted Advisors | Getting Good at Getting Feedback | Getting Hired by New Clients | Getting the Boss to Change | Goldman’s Secret | Great Clients | Handouts and Slides | How Clients Can Get the Best out of Us | How Did You Lose Your Innocence? | How Polite Are You? | How to be a Customer | How to be Intimate | How to buy Professional Services (and how not to) | How to Move a Terabyte | How to Set Fees | How We Buy | How We Really Make Decisions | How’s Your Mood? | I Can’t Believe This Worked on Me! | If they won’t talk to you | Implementing a Client Service Strategy | Integrity Impugned | Interview with me about Blogging | Is Blogging Dead | Is China Different? | It’s THEIR fault | Lead Generation Tactics | Loyalty to Whom? | Maister’s Exaggeration Ploy | Marketing Complexity | Marketing in a One-Off Industry | Marketing the Marketing Consultants | Marketing To Existing Clients | Merchandizing | Mysteries of Law Firm Marketing | New Article on “Integrity Impugned” | New Business Strategy Podcast Episode: “Practice What You Preach” | New Edition of Ford Harding’s Classic Book | New Translation | Number of RSS Feeds | Offering Advice When it’s Not Been Asked For | Pictures of Partners | Planners and Performers | Pop Music’s Lessons for Marketing | Preventing the Train Crash | Pricing and Promoting a PreSchool Business | Pricing Consulting Services | Promoting a New Book | Quitting Time | Relationship Strength | Relationships: What’s the Problem? | Repairing Fences | Romance and Sincerity | Romance: Why Bother? | Rules of Relationships | Satisfaction Guaranteed | Screening for Relationship Attitudes and Skills? | Self-Promotion | Should You Write A Book? | Sinning Gurus | Some Principles of Presentations and Pitches | Special Challenges for the Young Professional | Stop Chasing The Prom Queen and the Star Quarterback | Survey on Pricing | Take Questions In the First 15 minutes | Talking with Reporters | Team Rivalry | The Disproportionality Principle | The Battle for Marketing | The Branded Free Agent Hub | The Client From Hell | The Consultant and the CEO | The Importance of Appearance | The Joy of Sets | The Keynote Speech Charade | The Long Term | The New Marketing Director Speech | The Overhead Projector | The Person Behind The Mask | The Power of Principles | The Psychology of Waiting Lines | The Three-Month Rule | The Trusted Brain Surgeon Advisor | The Undiscussed Side of Trust | They Just Don’t Get It! | Trite Formula? | Two Entrepreneurs | Two New Interviews | Value Pricing | Watch out! | We’re All Dentists | Web 2.0 and law firms | What Do Consultants Know? | What do THEY want? | What Do You Want From Me? | What Does Client-Centricity Really Mean? | What IF There’s No Final Whistle? | What if Your Customers Can’t Be Trusted? | What reporters hate about PR people | What The Networking Seminar Speakers Said | What We Hate About Those People | What Would the Client Say? | Whatever Happened to Quality? | When Are You At Your Best? | Where Are We On Client Feedback Approaches? | Who are the Marketing Experts in Professional Businesses? | Who Should Lead? | Why Don’t Advertising Agencies Advertise? | Why Email is Good For Us | Why Should I Help You? | Why Training Is Useless | Why You Don’t Want Me | Work and LifeStyle Balance – Can a firm Give Options? | Working Internationally | Working With Your Client’s People | Write it Down | Writers and Performers | You Gotta Serve Someone

Careers

‘Solve This’ #1 – How to Get into the Flow of Better Work | 20 Bad Workplace Habits | A Career Opportuntity for Someone | A Summation of What I’ve Learned | About Women | Advice on Careers | An Employeer’s New Bonus Scheme | Are You Being Mentored? | Are You Dispensing Useless Pills? | Assessing the Risks of the Next Step | Assigning People and Work | Ayn Rand | Blawg Review #76 | Bob Sutton’s ‘No Asshole Rule | BUSINESS WEEK interview | Can We Copy Our Heroes? | Career Strategies at 60 | Choosing a Doctoral Thesis | Don’t Compromise – Take Turns | Done at Last! Thoughts on Procrastination | Down Time | Dry Cleaning and Grocery Shopping | Dynamos | Earning a Relationship | Emotional Self-Control | Employer Value Proposition | Ending the relationship | Exit, Voice, Loyalty and Principle | Gatekeepers and Trusted Advisors | Getting Good at Getting Feedback | Getting the Boss to Change | Good to Good | Happiness at Work | Happiness is Relative | History Lesson | How Are You Doing? | How Did You Lose Your Innocence? | How Not to Manage People | How to Get Ahead: Lie and Cheat? | How to Keep Your Resolve | How We Really Make Decisions | How’s Your Mood? | I Need to Stop Changing My Mind! | I’m Terrified and Need Help! | I’ve Stopped Reading | Improving Mutual Understanding Between Business Schools and Business | Interview with me about Blogging | Is Blogging Dead | Islamic Saying | Kathy’s Blog and Website | Lessons in True Professionalism | Life Could Be Better | Maister’s Exaggeration Ploy | Managing Up | Marketing the Marketing Consultants | Mentoring | My Way | My worst habits | New Article on “Integrity Impugned” | New Podcast Episode on Career Planning | New podcast episode on work fufillment | New Podcast Series on Career Development | Number of RSS Feeds | Old Secretary | Personal Branding | Perspective on Careers | Politics Part Two | Promoting a New Book | Public and Private | Quitting Time | Relationship Strength | Repairing Fences | Reputations | Required Reading | Screening for Character | Some Principles of Presentations and Pitches | Spa Wisdom | Special Challenges for the Young Professional | Start the Day Off Right! | Stress at the Top | Summary Proverb | Take Questions In the First 15 minutes | Talking with Reporters | The Disproportionality Principle | The Best Advice I Ever Received | The Best Places in the USA to Work | The Brazen Careerist | The Brutal Truth About Other People | The Dream Job? | The End of Apprenticeship | The Importance of Appearance | The IQ of a Meeting | The Mysteries of Dealing With People – A Few Pointers | The New Marketing Director Speech | The Overhead Projector | The Person Behind The Mask | The Power of One | The Psychology of Waiting Lines | The Sad Life of the Staff Person | They Just Don’t Get It! | Think of Work | Trite Formula? | Two Entrepreneurs | Unbounded Cynicism and (Almost) Despair | Watch out! | What Am I Supposed to Know about? | What do THEY want? | What Do You Want From Me? | What New Hires Are Thinking | What Would the Client Say? | When Are You At Your Best? | Who Can Help? | Who Likes You? And Who Doesn’t? | Who to Hire | Who’s Happiest? | Why Are Some People So Motivated? | Why Business Schools Cannot Develop Managers | Why Do We/They Become Consultants? | Why Email is Good For Us | Why Should I Help You? | Why Training Is Useless | Work and LifeStyle Balance – Can a firm Give Options? | Working Internationally | Write it Down | Writers and Performers | You Gotta Go First | You Gotta Serve Someone

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