Twitter and business management

April 30, 2008

Dosh Dosh made a good overview of ways Twitter is used.

I find it interesting to see that Twitter is used also for:

  • internal business communication: connecting employees with one another;
  • for customer services – notifying customers of e.g. new products and releases

More at: 17 Ways You Can Use Twitter: A Guide for Beginners, Marketers and Business Owners

also interesting is:

Twitter May Not Have To Care About Uptime Any Longer
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How to implement Customer Services in the Web 2.0 world

December 22, 2007

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‘What is Satisfaction? Satisfaction is a place where people can get the most from the products they use, and where companies are encouraged to get real with their customers.

Questions AnsweredAsk a question, report a problem, share an idea, or join in conversations already in progress. The most useful replies rise to the top. We’ll notify you via e-mail when people respond.

Everyone Is InvitedCustomers, employees, and companies are all welcome here. Nothing is hidden, and no one is censored. Join the conversation!’ ‘

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