What is Web 2.0?

July 12, 2008

Tim O’Reilly:

…. the internet as Web 2.0 is displacing Microsoft Windows as the dominant software development platform,

…. the competitive edge comes from aggregating the collective intelligence of everyone who uses the platform….. ‘

‘Web 2.0 is a transformative force that’s propelling companies across all industries
towards a new way of doing business characterized by harnessing collective intelligence, ….

from: http://radar.oreilly.com/web2/

Wikipedia’s definition of Web 2.0

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Marshall Goldsmith FeedForward Tool

March 30, 2008

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‘When you think of giving feedback, start giving feedforward –
focus on the promise of the future rather than the mistakes of the past.

Instead of rehashing a past that cannot be changed (feedback), Marshall Goldsmith and Jon Katzenbach coined “feedforward” to encourage spending time creating a future.’

Marshall Goldsmith is a well recognized coach on management behavior.

You can use his ‘FeedForward Tool’ to improve your communication with people you work with.

More:

A great one hour training video on Feedforward (at Google):

Video


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Web 2.0 and Management


Crucial Conversations In Social Media – incredibly powerful story!

January 29, 2008

Incredibly powerful story !

‘Social Media offers a great opportunity for businesses to reconnect with people’

‘Markets are conversations

‘Why are crucial conversations so important? – we benefit from more accurate and relevant information – make better choices, and are more willing to act on whatever decision they all make’

Click here if you do not see the presentation above.

There are three Practices to start your conversations:

  1. Get to know who you are talking to
  2. Listening is more important than talking
  3. If you are going to be talking – have something important to say

At the bottom of this page all texts of the slides are displayed!
Here is more on web 2.0 and crucial conversations

Another good example of Crucial Conversations in Social Media: Satisfaction for customers!