Marshall Goldsmith FeedForward Tool

‘When you think of giving feedback, start giving feedforward –
focus on the promise of the future rather than the mistakes of the past.

Instead of rehashing a past that cannot be changed (feedback), Marshall Goldsmith and Jon Katzenbach coined “feedforward” to encourage spending time creating a future.’

Marshall Goldsmith is a well recognized coach on management behavior.

You can use his ‘FeedForward Tool’ to improve your communication with people you work with.

More:

• A short video clip (youtube version, flash version) explains the concept!
• Ten Reasons to Use the FeedForward Tool
• ‘What Got You Here Won’t Get You There‘

A great one hour training video on Feedforward (at Google):

Video

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