Harnessing the power of informal employee networks

Harnessing the power of informal employee networks

Formalizing a company’s ad hoc peer groups can spur collaboration and unlock value.

Lowell L. Bryan, Eric Matson, and Leigh M. Weiss

This is an article of McKinsey Quarterly.

You can learn how to use the internal networks in your organization for improving collaboration and value generation.

The Enterprise Web 2.0 platforms now increasingly adopted will enable the building of the networks! This is an example of how Web 2.0 enables new management forms, such as Formalized networks.

Alignment: ‘everybody needs to understand the value of their role’

This interview is a fine example of internal alignment of employee satisfaction to corporate strategy and goals! – from www.mckinsey.com.

‘Merrill Lynch has combined operations with IT in a single unit. Diane Schueneman, the head of the company’s Global Infrastructure Solutions, explains how she is changing both to focus on the customer.’

DIANE SCHUENEMAN

‘….. What is interesting is that this also drives employee satisfaction. When managers ask, “How do we get people in a support group like IT or operations to feel like they’re part of the business?” the answer seems to be: connect people to the company’s value proposition and to customers.