The unlikely solution was to use Toyota management principles called “systems thinking” to improve their hospitals.

Good documentary! This clearly shows that Systems Thinking improves the quality of services in healthcare.

From http://www.managementwisdom.com/goodnews.html :

‘A patient is not an automobile, but… The unlikely solution was to use Toyota management principles called “systems thinking” to improve their hospitals. Systems thinking allows leaders and staff to see the complex, modern workplace with “new eyes” and turn problems into improvements.

It has saved up to 50 percent in costs, thousands of lives, and avoided hundreds of thousands of medical errors. Significant improvements have already begun in hospitals in several major cities.

‘Web 2.0 will revolutionize the dissemination of medical information’

This is a very interesting presentation by medical student Bertalan Mesko on the impact of Web 2.0 on Medicine!

This is his blog

ZocDoc is a Web 2.0 site where New Yorkers can find doctors in their neighbourhood, see testimonials, make appointments etc.